1.Q: Manufacturer or trading company?
A: Our company is Manufacturer, our company is open from Monday to Saturday, if free, please come and visit.
2. Q: What payment methods do you accept?
A: At present we accept TT, Paypal, West Union, Alibaba Payment. Additional fee is as following
Paypal: 5% additional fee of total
TT: 12USD for bank fee, order over 1000USD, it will be undertaken by us.
West Union: No additional fee.
Alibaba Payment: No additional fee.
3. Q: What is the MOQ for this cable?
A: Depends on models, models without re-design, MOQ is 100PCS, for oem, odm order, MOQ is 2000PCS.
4. Q: Can I customize usb cable, such as the length?
A: Of course, we can offer oem and odm service, also, we have professional art designer, can design logos for you.
5. Q: Any certificate ?
A: CE, ROHS
6. Q:Return policy?
A: For small defective quantity, we can do replacement, if it is big batch, need clients to send back and we will check, then make decision according to real situation.
7. Q: Sample free?
A: Yes, sample is free, limitation for sample quantity is less than 3 pcs each time, shipment fee is not undertaken. (suggestion for shipment, e-post chargings less than 15USD for sample order)
8. Q: What benefits will our client have?
A: New samples with every order, best after sale service, better price and high quality.